General Standard Operating Procedure for Watersports
The following general measures and the specific step as listed out herein are to be observed by all: Owner, Operator, Employees, Associations, Agents, Guides and Guests- at all times. General measures are:
All Watersports/boating activities in containment zones shall remain closed and no operation shall be allowed.
It shall be made mandatory for guests and all those involved in operations to download, install and verify the status Aarogya Setu mobile application.
The Owner, Operator, Employees, Associations, Agents, Guides etc. Must subject themselves for thermal scanning at least twice in a day- before commencement of the duties in the morning and upon completion of the operations in the afternoon/evening.
All Guests arriving at the booking counter/watersports centre should be thermally scanned and the status ascertained on Aarogya Setu mobile app before the tickets are issued.
It is mandatory for all to wear the face-mask of stipulated standard all through and it should be enforced unfailingly.
Respiratory etiquettes to be strictly followed. This involves strict practice of covering one's mouth and nose while coughing/sneezing with a tissue/ handkerchief/ flexed elbow and disposing off used tissues properly after use.
Sick or unwell guests to be immediately taken for check-up to nearest hospital in separate vehicle.
Booking of trips and allocation of slots should be planned to avoid unwarranted gathering of guests and adhere to social distancing norms.
Ensure that guests are taken in small groups to meet physical distancing norm of minimum 6 feet between guests and it should be strictly maintained. Any change in this norm should be in accordance to the Government norms from time to time.
Greet the guests with "Namaste" preferably with folded hands.
Hand-shakes should be strictly avoided.
k.Agents and guides should carry sanitizer and wear mask.
l.Always carry extra face masks onboard to offer guest in case of emergency.
As per Ministry of Tourism stipulation, the Guides must handle group lesser than 10 guests. One dedicated person should be deployed for coordination of every group of maximum 10 guests.
At ticket counters/booths, the staff etc must wear the gloves and masks all through. In addition, face-shield for the counter-staff can also be considered.
Upon issuing the tickets, the guests should be given a detail brief on the do's and don'ts during the operations, and it must be reminded frequently till the trip is over.
Employees handling ticketing and currency transactions are compulsorily to wear, face shield and to hand sanitize the hand frequently.
Maintain the hygiene standards.