Mayabunder, June 22: The Assistant Commissioner (HQ), Mayabunder, O/o the District Administration, North & Middle Andaman, Mayabunder yesterday held a meeting with the Common Service Centre (CSC) operators of Mayabunder sub-division to sensitize them in resolving the issues being faced by the citizens in the timely delivery of e-Services.

During the meeting, it was discussed that one of the common problems observed in the delivery of No Dues & Non Encumbrance Certificate, Valuation Certificate, Earth Cutting Permissions & Sale Permissions is that such e-applications are being rejected simply due to wrong entries made in e-application Forms while filling by the CSC Operators, i.e. mismatch of the entries made in e-application forms with the RoR (land records) besides  the supporting documents being uploaded are not the latest one.

The Assistant Commissioner (HQ) remarked that in Citizen Charter System, the role of CSCs are vital, since it is the first and direct interface with the citizens/applicants. Any error or mistakes is to be eradicated at the CSC level itself, so that precious time of the citizens can be saved. The Assistant Commissioner (HQ) advised the CSC Operators that henceforth in all e-applications of No Dues & Non Encumbrance Certificate, Valuation Certificate, Earth Cutting Permissions & Sale Permissions, they will consider the latest computerised RoRs only to fill the e-applications forms and the entries should match with the RoR, so that further difficulties may not arise after issuance of said Certificates. The operators were also advised that they will place template of documents required for each e-Service in their respective CSCs for awareness of the citizens.

The CSC operators expressed their gratitude to the Assistant Commissioner (HQ) for his suggestions and assured that the mistakes pointed out in the meeting will not be repeated in future at their part.